You must be at least 18 years old to purchase products from our online store. By making a purchase, you represent and warrant that you meet this requirement.

• Placing an Order: Orders can be placed through our website by adding items to your shopping cart and completing the checkout process.
• Order Confirmation: Upon completing your order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but is a confirmation that we have received it.
• Order Acceptance: We reserve the right to refuse any order for any reason. Acceptance of your order occurs when we ship the product to you.

Pricing: All prices are displayed in EURO.

• Delivery Area: We ship to EU region.
• Shipping Costs: Shipping costs are calculated during checkout and are based on your delivery location and the weight of your order.
• Delivery Time: Estimated delivery times vary depending on your location and the selected shipping method. Delivery times are estimates and not guarantees.
• Customs and Import Duties: For orders outside the EU, you may be required to pay customs duties and taxes. These charges are not included in our prices and must be paid by the customer.

• Right of Withdrawal: If you are an EU consumer, you have the right to withdraw from your purchase within 14 days without giving any reason.
• Withdrawal Period: The withdrawal period will expire 14 days from the day you or a third party (other than the carrier) takes physical possession of the goods.
• Effects of Withdrawal: If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except for any additional costs arising from your choice of a delivery method other than the least expensive option offered by us), without undue delay.

• Return Policy: You may return products within 30 days of receipt if they are unused and in their original packaging.
• Return Process: To initiate a return, please contact us at support(@)light-shop.tech. You are responsible for the cost of returning the products unless the products are faulty or not as described.
• Refunds: Refunds will be processed within 14 days of receiving the returned product, using the original payment method.

• Product Warranty: Our products come with a legal warranty of conformity in accordance with EU law. If the product is defective or not as described, you may request a repair, replacement, or refund.
• Limitation of Liability: To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.